Legal
Shipping policy
Print on demand has real timelines. These are ours, stated as plainly as we can.
Every tee is printed when you order it. Nothing sits in a warehouse waiting, which is why the first few days are production rather than transit.
Timelines
Production takes 2 to 5 business days. Transit takes a further 3 to 7 business days. A typical order arrives 5 to 12 business days after you place it. Business days do not include weekends or public holidays in the country the parcel ships from.
Orders placed during a launch or a busy period can take longer at the production stage. If that happens we say so on the site rather than letting you find out by waiting.
Where we ship from
Orders are routed to the print partner closest to you. North America is served from the United States, Europe and the United Kingdom from within the EU. You do not choose the routing, we do, so the parcel travels the shortest distance.
Where we ship to
Most countries. Some destinations are excluded where our print partners cannot deliver reliably. If your country is not available you will see that at checkout.
Cost
Shipping is calculated at checkout based on your destination. Orders containing two or more tees ship free.
Duties and import tax
Orders delivered outside the United States and the European Union may attract customs duties, import tax or handling fees on arrival. These are set by your government, not by us, and they are not included in the price you pay at checkout. The carrier collects them before delivery. We cannot predict or refund them.
Tracking
You receive a tracking link by email when the parcel leaves the print facility. If more than five business days have passed since your order confirmation and nothing has arrived, check your spam folder, then email hello@loudpart.co with your order number. There is more on this in the FAQ.
Wrong address
We ship to the address you enter at checkout. If it is wrong, email hello@loudpart.co immediately. If the order has not gone to print we can change it. If it has, we cannot, and a parcel returned to sender can be reshipped at your cost.
Lost parcels
If tracking has not moved for ten business days, email hello@loudpart.co. We open a case with the carrier and replace the order if it is confirmed lost.
Email hello@loudpart.co or use the contact form. We answer within two business days.